You only get 10 attempts to input the PUK Code - don't waste them. If it is not showing up, reboot your phone. If you backed out of this screen, you should be able to access it again by going into Settings and then tapping Cellular, or it may just pop up on its own when you try to access anything involving cellular. Once you obtain the PUK code, input it on the Enter PUK screen. Make sure you have something like Skype that can make outbound calls, or use someone else's phone. Personally, I called my carrier (T-Mobile) through Skype, because it was the only alternative I had (I only have one phone). You can also try a live chat with customer support via your carrier's website or take it to a carrier store. In this case, you'll want to use another device for calling them. Usually, this can be done by calling 611 from your mobile phone, but you'll be unable to make calls if you are locked out of your SIM card. How to get your PUK Code and unlock SIM card on iPhoneĬontact your carrier.
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